Delivery & Returns

Your order will be prepared respecting strict hygiene rules.

Delivery is only made after payment is confirmed by Marcia Wear’s bank.

Any parcel returned to Marcia Wear due to an incorrect or incomplete delivery address will be redispatches at the buyer’s expense.

Please refer to the below tables resuming our delivery terms depending on country of residence, the total value of the shipment, and the desired delivery window.

For all other questions, please do not hesitate to contact us at customercare@wearmarcia.com.

 

France

Standard delivery is offered in France from 325€ of purchase.

Coursier Standard Express
Price 15€
(Paris intramuros)
Free 20 €
Delivery Windows Order placed before midday 1 to 3 days 3 to 6 days

 

Europe

Standard Express
Price 15 € 20 €
Delivery Windows 3 to 6 days 1 to 3 days

All our orders for shipment within the European Union (Germany, Latvia, Austria, Lithuania, Belgium, Luxembourg, Bulgaria, Malta, Cyprus, the Netherlands, Denmark, Poland, Spain, Portugal, Estonia, the Czech Republic, Finland, Romania, France, Greece, Slovakia, Hungary, Slovenia, Ireland, Sweden, Italy) are inclusive of VAT charged at the rate of Value Added Tax applicable on French territory.

 

UK

Standard Express
Price 25 € 50 €
Delivery Windows 3 to 6 days 1 to 3 days

Taxes are not included for all shipments outside the European Union, including shipments to Switzerland and Norway. You are responsible for payment of all taxes on receipt of the parcel in accordance with the laws applicable in the destination country.

 

USA

Standard Express
Price 20 € 35 €
Delivery Windows
(excluding customs clearance)
3 to 6 days 1 to 3 days

Taxes are not included for all shipments outside the European Union, including shipments to Switzerland and Norway. You are responsible for payment of all taxes on receipt of the parcel in accordance with the laws applicable in the destination country.

 

World

Standard Express
Price 25 € 50 €
Delivery Windows
(excluding customs clearance)
3 to 6 days 1 to 3 days

Taxes are not included for all shipments outside the European Union, including shipments to Switzerland and Norway. You are responsible for payment of all taxes on receipt of the parcel in accordance with the laws applicable in the destination country.

 

Returns

In accordance with the applicable legal provisions, the buyer has a period of fourteen (14) days from the date of receipt to exercise his/her right to withdraw from the contract with Marcia Wear, without having to provide any explanation or pay any penalty, provided that the product(s) is (are) returned in its (their) original condition, neither worn nor washed, within fourteen (14) days of communication of the decision to withdraw.

The Product(s) must be returned in its (their) original inner and outer packaging at the following address:

MARCIA WEAR
100 rue d’Aboukir
75002 Paris
FRANCE

Damaged, incomplete, worn, washed or stained products will not be taken back. Our team reserves the right to refuse a return that does not comply.

The right of withdrawal may be exercised by contacting the customer service by email:

customercare@wearmarcia.com

The parcel return costs shall be borne by Marcia Wear. Following internal validation of the return request, the Marcia Wear customer service will send you a prepaid return label by e-mail for you to affix to the parcel.

If the above-mentioned conditions are fulfilled, Marcia Wear shall provide the buyer with a refund in the amount of his/her order, excluding the shipping fees, within fourteen (14) day from the date of receipt.

In case of abnormal or abusive returns, Marcia Wear may refuse to serve a subsequent order.

 

Exchanges

The buyer has a period of fourteen (14) days from the date of receipt of the original order to request an exchange by writing to us by email at customercare@wearmarcia.com.

The buyer must return the product(s) to be exchanged in its (their) original condition, within fourteen (14) days of the exchange request made via the website.

The Product(s) must be returned in its (their) original inner and outer packaging.

Damaged, incomplete, worn, washed or stained products will not be taken back. Our team reserves the right to refuse a return that does not comply.

The parcel return costs shall be borne by Marcia Wear. Following internal validation of the return request, the Marcia Wear customer care team will send you a prepaid return label by e-mail for you to affix to the parcel.

If the above-mentioned conditions are fulfilled, Marcia Wear shall enter a new order for the product(s) to be exchanged and ship it (them) to the delivery address appearing on your original order, subject to stock availability.

The shipping fees shall be borne by Marcia Wear, provided that the buyer has adherer to the above-mentioned time limits.

If the product(s) is (are) no longer available, Marcia Wear shall refund the buyer the amount of the initial order, excluding sipping fee, within fourteen (14) days from the date of the receipt.

If the above-mentioned conditions are not met, and in particular if the product(s) is/are not in a saleable condition, Marcia Wear will not make the refund and the product(s) at issue will be returned to the buyer at the delivery address appearing on your original order.

If, after the exchange, you are still not satisfied with the exchanged product(s), Marcia Wear will reimburse the buyer the amount of the initial order excluding delivery fee, within fourteen (14) days from the date of the receipt, provided that the product(s) is (are) in a saleable conditionnd and the product(s) at issue will be returned to the buyer at the delivery address appearing on your original order.

If, after the exchange, you are still not satisfied with the exchanged product(s), Marcia Wear will reimburse the buyer the amount of the initial order excluding delivery fee, within fourteen (14) days from the date of the receipt, provided that the product(s) is (are) in a saleable condition.